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The People You Most Need Are Already Leaving

  • Writer: Jessica Bensch
    Jessica Bensch
  • Oct 9
  • 2 min read

You won’t see it in the exit interviews. You won’t find it in the engagement data. But it’s happening.


Your most thoughtful, capable, values-driven employees are quietly pulling back. Some are mentally gone. Others scroll job boards during lunch. A few have already left—and no one asked why.


They’re not leaving for better pay or fancier titles. They’re leaving because leadership stopped listening. Because politics win over performance. Because psychological safety still feels optional.


You didn’t lose them when they resigned. You lost them when they stopped feeling heard.


 The Quiet Crisis in Plain Sight


Leaders say they value bold ideas - until they come from the wrong person. Managers talk about being “a family” until accountability walks in. HR runs surveys that never see daylight.


That’s not burnout. That’s erosion.


Here’s what it looks like:

  • A high performer stops contributing ideas. They’re tired of being dismissed.

  • A team member asks for feedback and gets empty praise. They know they’re stuck.

  • Someone challenges a toxic norm and gets labeled “difficult.”


After that, they stop caring. Then they stop showing up - first in meetings, then in the office.


The Real Cost of Silence


Attrition has a line item. Disengagement doesn’t. But every unspoken idea, every cautious silence, every person playing small—that’s profit gone unseen.


It’s also your brand reputation, quietly unraveling. Because people who leave in silence still talk.


They talk to peers. 

They talk to candidates. 

They talk online.


And soon, your culture becomes the story they tell.


 why leaders miss the signs


Because silence looks calm. It feels like control. It even feels productive.


But when people always agree, something’s wrong. Silence isn’t harmony. It’s self-protection.


Psychological safety isn’t about comfort. It’s about honesty. If you’re only hearing good news, you’re not hearing reality.


 What to Do Next


Start here.

  1. Ask sharper questions. Skip “How are you?” Ask, “What’s making your work harder than it should be?” or “Have you thought about leaving? Why?”

  2. Measure safety, not smiles. Track how often people speak up, how feedback is handled, and whether dissent sparks learning or punishment.

  3. Stop excusing toxic talent. A high performer who damages trust isn’t an asset. They’re a liability.

  4. Make your values visible. People should see your values in every decision, not just on the walls. Reward honesty. Protect dissent.

  5. Act fast on feedback. Listening means nothing without movement. Inaction destroys trust faster than any bad policy.


 why you gain when you get this right


When people feel safe to speak:

  • Collaboration replaces whispering.

  • Innovation returns.

  • Turnover slows.

  • Trust builds.


Your company becomes the place people want to stay—and recommend.

You don’t need another engagement initiative. You need consistency, accountability, and courage.


And yes, it starts with you.


the question that changes everything:


Don’t ask, “Why are people leaving?” Ask, “Why would my best people be thinking about leaving right now?”


Then listen. Then act.


Because your top talent doesn’t storm out. They drift away quietly. And by the time you notice, it’s already too late.


Start paying attention to what isn’t being said. Make honesty safe again.


That’s how people stay - not because they have to, but because they believe in the work. And they believe in you.







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